Accessibility Statement

This accessibility statement applies to This website is run by the Pembrokeshire Coast National Park Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • view the browser in a one column format (1280px browser width and Zoom in to 400%)
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.



We know some parts of this website are not fully accessible:

  • the text will not reflow in a single column without loss of content when you change the size of the browser window
  • relationships between sections of content may not be clear
  • some elements do not have an accessible name
  • the focus order of interactive elements was not always logical
  • some elements had been customised in a way that was not accessible to users of assistive technologies
  • colour of text does not meet the required contrast ratios on some areas of the website.

Feedback and contact information

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Authority on

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, contact us on:

We’ll consider your request and get back to you in four working days.


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Pembrokeshire Coast National Park Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-compliance with the accessibility regulations

The content listed below is non-accessible for the following reasons.


The colour contrast between foreground and background colours do not meet the expected ratios. This means that some content may be difficult for users with low vision and colour deficiencies to read. This fails WCAG 2.1 success criterion 1.4.3 Contrast (Minimum) (Level AA) and 1.4.6 Contrast (Enhanced) (Level AAA) and can be found on the text in the box for ‘Coast to Coast’ on the learning page and the link for the accessibility statement on the Accessibility Statement page.

We plan to ensure that all colour contrast ratios are amended by September 2024 to meet the contrast ratios required for AA at a minimum. When we publish new content, we will make sure our use of colour contrast ratios meets the accessibility standards.

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.

We know some PDF and Word documents on our website are not fully accessible:

  • The linked documents fail to provide alternative text for images, impacting users of assistive technologies 1.1.1: Non-text Content (Minimum) (Level A)
  • Bookmarks are missing, making navigation challenging for users with disabilities 2.4.5: Multiple Ways (Enhanced) (Level AA)
  • Decorative images lack proper markup to be ignored by assistive technologies, leading to unnecessary distractions for users 1.1.1: Non-text Content (Minimum) (Level A)
  • The reading order of elements such as headers and footers is inconsistent, causing confusion for screen reader users 1.3.2: Meaningful Sequence (Minimum) (Level A)
  • Natural language specifications are missing, hindering comprehension for users accessing content in different languages 3.1.1: Language of Page (Minimum) (Level A)
  • The document title is absent, making it difficult for users to identify and navigate to specific pages 2.4.2: Page Titled (Minimum) (Level A)
  • The correct tab and reading order is only partially implemented, causing difficulties in navigating through content 1.3.2: Meaningful Sequence (Minimum) (Level A)
  • Heading levels lack consistency, affecting the organization and understanding of content 1.3.1: Info and Relationships (Minimum) (Level A)
  • Table elements do not include row and column titles, making it challenging for users to understand the context of table entries 1.3.1: Info and Relationships (Minimum) (Level A).

By September 2024 we plan to either fix these or replace them with accessible HTML pages.

Disproportionate burden

None at present.

Content that’s not within the scope of the accessibility regulations

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix documents older than 23 September 2018.

Any new PDFs or Word documents we publish will meet accessibility standards.

What we’re doing to improve accessibility

The National Park Authority is doing the following to improve accessibility:

Undertaking a review of all our published content to identify areas where we can change content from being in PDF or Word documents into HTML pages. We aim to complete this by September 2024.

We have commissioned the Digital Accessibility Centre to carry out an audit of our website between February and March 2024 to identify areas of our website that do not meet accessibility requirements so that we can fix them. We aim to resolve issues identified in this audit by September 2024.

Preparation of this accessibility statement

This statement was prepared on 13 March 2024.

This website was last tested on 26 October 2023 against the WCAG 2.1 AA standard. The test was carried out by the Government Digital Service. We have incorporated the elements from the Government Digital Service report that we received.

The pages tested were:

  • Home page:

  • Contact page:

  • Enjoying our National Park page:

  • Learning page:

  • Accessibility Statement:


You can read the full accessibility test report here.